About Us

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Bruce Harrison

“A big thank you to Bridget and Gino. Getting back into the very difficult Australian real estate market would not have been possible without their support.”

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J. Burack

“As an American expat based in Singapore, I had a very positive experience with Specialist Mortgage. Grace and Katherine assisted us each step of the way to successfully obtain a mortgage to purchase a property in Brisbane. We were very satisfied with their professionalism and expertise.”

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S. Chugh

“Carolyn and Michelle have been fantastic to work with in the last two years. What I love is their professionalism, their communication and how they are so patient with all our concerns and questions. I could not have asked for anyone better to help us.”

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Tom L.

“Helen was invaluable in enabling me to secure my first investment property from Dubai. She matched me with a lender that was suited and could accommodate my personal circumstances, guided me throughout the application process and proactively liaised with the lender to make the process as smooth as possible over the holiday period.”

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Greg

“Helen has helped us with multiple loans and refinancing and has made the process so simple and easy. With Helen’s advice we have always felt like we have been able to find the best product in the market for us.”

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Jacqui

“We have now used Helen Avis twice in procuring suitable Home Loans for our two investment properties. Helen and the team at SMATS have a deep understanding of the nuances of being an Australian Expat and we have always had great advice, high value offers and top notch service from her and the team.”

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James

“Helen is completely client focused, she was able to take our exact requirements and circumstances into account when searching for and procuring a lender to suit us.”

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Elisabeth

“Thank you to Bridget, Fanny and the SMATS team for helping us secure the loan for our dream home They clearly know what they are doing and are well versed in every stage of the process. We just provided information, they took care of the rest. I definitely recommend SMATS for expats wanting a mortgage in Australia.”

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Naden

“I have now gone through the arduous process of purchasing an Australian property four times. On the last three occasions, Helen Avis has been my first and most important point of contact in the process.”

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Shiree M.

“Specialist Mortgage/SMATS was recommended to us by other expats and we are very glad we took the advice. Highly recommend to all.”

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Dorothy N.

“Carolyn went above and beyond to assist me in finding the perfect mortgage for my needs. Carolyn had extensive knowledge and understanding of the mortgage industry, and she took the time to comprehend my financial goals and personal circumstances.”

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Tom L.

“Even after the loan was approved, Helen worked with my conveyancer to ensure that final settlement was achieved without delay. I recommend Helen without hesitation and look forward to working with her again in the future. Thank you again for all your help!”

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I. Bayeh

“Bridget made it easy for me to choose a bank and she arranged special finance packages, pre-approval and final loan approval.”

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Mark

“Everyone I worked with on this purchase was fantastic. Helen helped me to find a mortgage when my existing bank said no.”

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Naden

“Helen and her team absorb so much of the difficulty and tediousness of organizing a home loan, thanks to her meticulous nature and her prompt and effective communication.”

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C. Tuimaka

“We used Specialist Mortgage for several investment house loans as expats. They were easy to work with, responded promptly and made it a stress-free process.”

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Johanna D.

“Bridget Bowman recently helped me lower the interest rate on my variable rate mortgage in Australia. The result was an over $100 reduction per month! As an existing customer with an ongoing relationship with SMATS, all it took was one email to Bridget and she was on the case, about 7 days later she sends me an email with the good news.”

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James

“During the Covid-19 pandemic our purchase and settlement process was handled remotely via phone and emails, Helen and Fanny were very responsive to our questions, the process and acquisition of all the paperwork was very clear.”

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Greg

“Helen’s intimate knowledge of the market and pricing of various loans (investment, owner occupier, interest only etc) has made loan selection a breeze and enabled us to have confidence in our decision making.”

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Tarek

“Bridget made sure that I had the best rate and promptly provided me with clear answers for all my questions. She supported me through every single step in a professional and efficient manner.”

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T. Nick

“Bridget has been an amazing mortgage broker, she is always very accessible, follows through and thinks outside the box!”

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Angela R.

“Helen delivers. She is practical, responsive, efficient and caring.
Helen has helped us many times with our finance over the years. If something can’t be done, Helen will tell you straight – but she will always offer alternatives and solutions.
We trust her completely.”

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Shiree M.

“Bridget and Norliana were instrumental in securing us our forever home as Expats. Communication was excellent, answers prompt, feedback was incredible.”

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Dom & Yvette

“Helen Avis did a really outstanding job pushing our formal approval through in 4 days. She was also very helpful in advising me of the risks around unconditional vs conditional exchange which was much appreciated.”